Get Answers To
The fastest way to get answers is by looking at our customer FAQ's. If you can't find what you're looking for and it's urgent we recommend contacting our venues.
Our venue specific telephone numbers, email addresses and postal addresses are available on our Contact Us page - we endeavour to reply to emails within 48 hours.
What footwear should my child wear for playing football?
At Lammas Park we use the 3G pitches for our Youth Football Camps so all players should wear suitable football boots (moulded stud, screw-in stud) or trainers – NO metal studs are allowed to be worn.
How do I register my child?
You must be aged 18 years or more to make a booking. You can add your children (along with the relevant parental consents, allergies and medical information) to your online account at any time.
What if I book an organised sporting activity and don't turn up, or if I need to cancel at the last minute?
Different rules for camps and courses apply, according to the circumstances. Please refer to our Cancellations and Refund Policy.
What happens if the Met Office issues an Extreme Weather Alert?
If the warning is for 'extreme' weather such as heavy snow, strong winds or abnormally high temperatures - at our senior management's sole discretion - we may decide to cancel your booking or choose to remain open to the public. We will try to inform you in good time before your booking starts.
Can my child go home by themselves at the end of an activity?
Children cannot leave any Park Sports venue by themselves unless you provide us with prior written consent.
What should I do if my child requires medication?
Please ensure the coach is made aware of your child's medication needs and bring it along with you.
Please note we are not permitted by law to administer any medication. If your child cannot administer their own medication, please speak to the venue before attending.
Can my child come to a camp if they’ve never played the sport(s) before?
Yes, our sports camps are for children of all abilities!
What happens if it rains?
Camps are run in all weather with creative indoor learning provided as necessary.
Can parents stay and watch their child at a camp?
For Mini Camps we ask that a parent or a guardian is present at the venue while the one hour-camp takes place.
Alternatively, for parents of older children, parents have the choice of dropping their child off and picking them up at the agreed time or they can stay and watch throughout the day if they wish.
What is the 'Bookings and Cancellations Policy' for Youth Football Camps at Lammas Park?
Quickly and simply book and pay online, turn up and play a game.
Sign up for one-off drills, join a coaching course, or book a private lesson with a qualified coach.
Enter a social tournament, compete as an individual in a local league, or join a Park Sports team.
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