Do I have to be a member to be able to book courts?
No. We are a public facility, and anyone can book a court.
Get Answers To
Frequently Asked Questions
The fastest way to get answers is by looking at our customer FAQ's. If you can't find what you're looking for and it's urgent we recommend contacting our venues.
Our venue specific telephone numbers, email addresses and postal addresses are available on our Contact Us page - we endeavour to reply to emails within 48 hours.
Can I purchase a loyalty and rewards card for West London venues?
The Park Sports Advantage Card is designed to reward regular players and provides cardholders with generous court booking discounts, 10 days advanced court booking rights, and many other discounts and benefits. The number of cardholders is likely to be limited at each sports venue, so don’t wait or you may miss out!
Do I need to register my details before I can book?
Yes. You just need to set up an online Account - its free, quick and easy.
How do I know my personal details are secure?
Your personal information is stored securely on servers hosted in the UK and Europe. We are following industry best practices and will never sell your data to a third party.
How can I update my personal details or delete my Account?
You can amend most of your personal information within your online Account. If you want to amend other information or delete your Account you will need to make your request in writing to privacy@parksports.co.uk
Can I pay with cash at the venue?
No. All our sports venues and cafés are now ‘cashless’.
When can I book a court?
Standard advanced booking rights for tennis, padel and pickleball courts are 7 days. New courts are released every day at 7.00am.
How can I book a court?
All bookings are made online, via this website. Payment must be made at the time of booking. You can also take a chance and turn up on the day at the following venues: Chiswick and Lammas Park.
How many court bookings can I make?
To give everyone a fair chance of playing, we limit each person to two court bookings per day at Chiswick, Lammas Park and Pitshanger Park. If the court you have booked remains available immediately after your booking is completed, you are permitted to stay on the court for a maximum of one additional hour. There is no additional fee, as long as the court is ‘available’ and access is not needed by our staff. Paying customers will take precedence.
How do I register my child?
You must be aged 18 years or more to make a booking. You can add your children (along with the relevant parental consents, allergies and medical information) to your online account at any time.
When can I book a football pitch?
You can book a football pitch online up to 7 days in advance at Lammas Park. If you contact the venue, we will be happy to book pitches up to 4 weeks in advance for block bookings. Schools, clubs and sporting associations can book further in advance.
Can I book a private lesson at reception?
No. Park Sports approved coaches operate on a self-employed, independent basis and organise their own diaries.
Can I book a Weekly Drill session online or over the phone?
Yes. However, we recommend making your booking online.
How far in advance can I book a Weekly Drill place?
All players can now book Weekly Drill sessions online up to 7 days in advance.
When are places made available for Weekly Drill sessions?
New places are made available immediately after each session.
Do you have waiting lists for adult courses?
Yes, if our adult courses are fully booked, you can join our waiting lists or sign up to our emails to receive the latest news and offers.
Do you have waiting lists for youth courses?
Yes, if our youth courses are fully booked, you can join our waiting lists or sign up to our emails to receive the latest news and offers.
I joined a waiting list, am I guaranteed to get a space?
Due to the popularity at our venues, we cannot guarantee that you will be offered a space. We strongly encourage you to check our website frequently to give yourself the best opportunity to secure one.
By signing up to our emails, you will be among the first to know of new courses as soon as they become available to book.
Can I check my progress on a waiting list?
No, but should you find a different activity you wish to book instead we can remove you from the waiting list if you want us to. To do this just let your venue know.
Junior Tennis