Frequently Asked Questions

Yes, you can hire a tennis racket for £5 per hour. To hire a tennis racket, please visit reception before your booking. You’ll need to present a valid photo ID, which will be securely held at reception while you play. We also, have a selection of rackets (and balls) to purchase at competitive prices.

Yes, you can hire a padel racket for £5 per hour (per player). Padel rackets are available at Lammas Park during café opening hours. To collect your padel, please visit reception before your booking. You’ll need to present a valid photo ID, which will be securely held at reception while you play. Note: Padel balls are not available for hire but can be purchased at our venues.

Yes, pickleball paddles and balls are available for hire. To collect your equipment, please visit reception before your booking. You’ll need to present a valid photo ID, which will be securely held at reception while you play.

Beginner Courses

For new tennis players just starting, or those who may struggle with the fundamentals, such as forehand & backhand technique and consistency. Coaching includes drills and games to steadily introduce players to the game; teaching the basics of stroke play, how to serve and how to keep score.

Improver Courses

Ideal for anyone returning to play after a long break, or players who have just completed the beginner’s course. Game-based learning is used to emphasise good stroke technique. We will cover forehand and backhand groundstrokes, how to serve, and return of serve, volley and smash technique. Games and point-based scenarios are used to introduce basic game tactics.

Intermediate Courses

Aimed at more experienced players who want to gain consistency. Players at this standard will have a solid skill base and will probably have played tennis for some time. As a guide, you should have sufficient skill to be able to consistently rally to 10 shots from the baseline – using forehands and backhands, can serve overarm, volley and smash with 60% efficiency.

Advanced Courses

These courses are only for players who have played tennis for many years and who now play regularly. You can rally consistently and create opportunities to win points from your forehand and backhand. You can serve well, volley and smash with confidence. You compete regularly, or desire to do so.

Find Out More >

Beginner Courses

For new padel players just starting, or those who may struggle with the fundamentals, such as forehand or backhand technique and consistency. Coaching includes drills and games to steadily introduce players to the game. Includes teaching the basics of stroke play, how to serve and how to keep score.

Improver Courses

Ideal for anyone returning to play after a long break, or players who have just completed the beginner’s course. Game-based learning is used to emphasise good stroke technique. We will cover forehand (bajada) and baseline strokes (chiquita), lobs and smash (bandeja) technique. Games and point-based scenarios are used to introduce double team tactics.

Intermediate Courses

Aimed at more experienced players who want to gain consistency. Players at this standard will have a solid skill base and will probably have played padel for some time. As a guide, you should have sufficient skill to be able to consistently rally – using forehands (bajada) and baseline strokes (chiquita), lob and smash (bandeja) techniques with 60% efficiency.

Advanced Courses

These courses are only for players who have played padel for many years and who now play regularly. You can rally consistently and create opportunities to win points from your forehand and backhand.

Find Out More >

At Lammas Park we use the 3G pitches for our Youth Football Camps so all players should wear suitable football boots (moulded stud, screw-in stud) or trainers – NO metal studs are allowed to be worn.

No. We are a public facility, and anyone can book a court.

The Park Sports Advantage Card is designed to reward regular players and provides cardholders with generous court booking discounts, 10 days advanced court booking rights, and many other discounts and benefits. The number of cardholders is likely to be limited at each sports venue, so don’t wait or you may miss out!

Yes. You just need to set up an online Account - its free, quick and easy.

Your personal information is stored securely on servers hosted in the UK and Europe. We are following industry best practices and will never sell your data to a third party.

You can amend most of your personal information within your online Account. If you want to amend other information or delete your Account you will need to make your request in writing to privacy@parksports.co.uk

No. All our sports venues and cafés are now ‘cashless’.

Standard advanced booking rights for tennis, padel and pickleball courts are 7 days. New courts are released every day at 7.00am.

All bookings are made online, via this website. Payment must be made at the time of booking. You can also take a chance and turn up on the day at the following venues: Chiswick and Lammas Park.

To give everyone a fair chance of playing, we limit each person to two court bookings per day at Chiswick, Lammas Park and Pitshanger Park. If the court you have booked remains available immediately after your booking is completed, you are permitted to stay on the court for a maximum of one additional hour. There is no additional fee, as long as the court is ‘available’ and access is not needed by our staff. Paying customers will take precedence.

You must be aged 18 years or more to make a booking. You can add your children (along with the relevant parental consents, allergies and medical information) to your online account at any time.

You can book a football pitch online up to 7 days in advance at Lammas Park. If you contact the venue, we will be happy to book pitches up to 4 weeks in advance for block bookings. Schools, clubs and sporting associations can book further in advance.

No. Park Sports approved coaches operate on a self-employed, independent basis and organise their own diaries.

Yes. However, we recommend making your booking online.

All players can now book Weekly Drill sessions online up to 7 days in advance.

New places are made available immediately after each session.

Yes, you can hire team bibs and footballs at Lammas Park.

Private coaching lessons can be arranged directly with independent coaches, approved by Park Sports. Please contact the self-employed coach of your choice directly via the coaches profile page. Simply review the coaching profiles and select your coach. You can contact them directly by completing the enquiry form. These coaches are responsible for managing and delivering individual and small group tennis or padel coaching sessions. Payments must be made in full, in advance and directly to your coach.

Padel rackets come in three different shapes – round, drop-shaped and diamond-shaped. They are made out of an EVA foam material, are perforated and are shorter and more compact in shape than a tennis racket.

The LTA suggest starting out with a round bat, as these will offer you the best control if you’re a beginner. Junior bats are also available for kids, which are slightly lighter and have a shorter grip to make them easier to use. 

Yes, but you must let the coach know in advance. Coaches charge an additional fee of £5 for each additional person. The maximum number of people for small group private coaching is three.

Prices depend on the venue and each coach's qualifications and experience. Prices include hourly court hire. Additional floodlight fees apply at certain times of the day.

The session is a friendly match and is not led by a coach. Please make sure you wear appropriate footwear for a 3G pitch.

You should call your local venue to ask, no more than one or two hours prior to the start of your booking.

Different rules for camps and courses apply, according to the circumstances. Please refer to our Cancellations and Refund Policy.

You can cancel your booking online within your Account or contact us via email to cancel your court. Our Cancellation & Refunds Policy provides the details on whether we will give you a full refund, apply a credit to your account or if your booking is non-refundable.

Credits may take a few days to process. When you make your next booking online, your credit will automatically show as a payment option. You can choose to use the credit against some/all of the booking. The screen will show you what your total credit balance will be (if any) if you do decide to use it. If you have any issues with seeing or using your credit, please contact your venue directly who will be able to assist you.

Credits can only be used at the Park Sports venue that issued the credit.

Please contact us via our online form on our Cancellations, Credit & Refunds page.

Credits can be used be used to pay in part or fully for a course, a place for your child to attend a holiday camp, a court booking, pitch hire or weekly drills.

Private lessons and small group coaching with independent coaches, block bookings, food and drink, and retail items. You also cannot transfer your credits to someone else for them to use, other than your child.

Credits at Chiswick, Lammas Park and Pitshanger Park are valid for one year (365 days) starting from the date of credit issue. If not used within the validity period, credits shall automatically expire and will be null and void.

When you sign up we will ask you to complete a Direct Debit instruction or pay by credit or debit card.  Your subscription will be automatically renewed in subsequent years. If you no longer wish to continue with your card subscription you must give us a minimum 14 days’ notice in writing – via email to the local venue that issued your card.

Self-employed coaches are responsible for managing and delivering individual and small group tennis or padel coaching sessions. You will need to contact your coach to cancel. If you cancel with less than 24 hours’ notice, you will incur the cost of the court, and your coach may also charge you for the missed or cancelled session.

Our standard T&C's state that those customers who book a court or pitch but don't turn up at the venue, or who fail to cancel a booking with more than 24 hours notice, will not be eligible for a credit or refund. Please refer to our Cancellations and Refund Policy for more details.

A court booking is deemed to have been played if more than 15 minutes has passed since the start time and no credit or refund will be offered. You can opt to continue to play at your own risk.

If the court is unplayable, or your session lasts for less than 15 minutes, we will issue you with a credit for your entire booking.

If the warning is for 'extreme' weather such as heavy snow, strong winds or abnormally high temperatures - at our senior management's sole discretion - we may decide to cancel your booking or choose to remain open to the public. We will try to inform you in good time before your booking starts.

Netball can be played at our West London venues (Chiswick, Lammas Park and Pitshanger Park). If you contact your local venue, we will be happy to block book courts for you.

Children cannot leave any Park Sports venue by themselves unless you provide us with prior written consent.

Please ensure the coach is made aware of your child's medication needs and bring it along with you.

Please note we are not permitted by law to administer any medication. If your child cannot administer their own medication, please speak to the venue before attending.

Our squads are run 'by invitation only' so please speak to the Head Coach or Lead Coach at the venue. For those players who aspire to develop their game to the highest level, our squads provide players with the opportunity to play with the best players in their age groups.

When a course has started unfortunately not. However, we can try to move the child to a different course at the same level during another weekday if available.

Yes, if our adult courses are fully booked, you can join our waiting lists or sign up to our emails to receive the latest news and offers.

Yes, if our youth courses are fully booked, you can join our waiting lists or sign up to our emails to receive the latest news and offers.

If you join one of our waiting lists, you will be notified by email if a space or suitable alternative becomes available, along with instructions on how to book.

Due to the popularity at our venues, we cannot guarantee that you will be offered a space. We strongly encourage you to check our website frequently to give yourself the best opportunity to secure one.

By signing up to our emails, you will be among the first to know of new courses as soon as they become available to book.

No, but should you find a different activity you wish to book instead we can remove you from the waiting list if you want us to. To do this just let your venue know.

We have a range of tennis rackets to choose from at Chiswick and Lammas Park. At Lammas Park we also stock padel rackets. Please contact the venue for more details.

Weekly Drills are ideal for trying out tennis or padel for the first time, or for determining your ability level before you sign up for a course. We encourage you to talk to a coach before booking, but attending a weekly drill is by no means compulsory.

Walking Netball is played at a slower pace as the name suggests. The sessions are designed to follow the same formats as any other netball session; including a warm up, mini games and drills followed by a friendly game.

Walking Netball is suitable for all adults of different fitness levels. From those who have dropped out of the sport they love due to serious injury or pregnancy, to those who have thought they had retired from the sport many years ago.

Suitable football boots (moulded stud, screw-in stud) or ‘turf’ boots (dimple studs) – NO metal studs.

Our Mini Tennis activities are suitable to introduce children as young as 4 years old to tennis. Tennis Camps and LTA Youth Tennis Courses are for children aged 4-16.

Yes. All children must bring their own rackets or purchase one at reception in advance.

The best length of tennis racket for your child will depend on their height. To measure start by getting your child to stand up with both arms down by their side. Get them to hold a racket in their hand so it's pointing downwards. If the tip of the racket reaches their ankle, then it’s the right one! Source: LTA

Yes, our sports camps are for children of all abilities!

When it comes to clothes kids can wear whatever they’re most comfortable in really. Just remember they will be active – think shorts, tracksuit bottoms, t-shirts, sweatshirts and hoodies. Keep the jeans and heavy coats at home.

Shoes wise, we’d suggest that kids wear a comfortable pair of trainers, as these will stop them from slipping and getting foot and ankle injuries when on the court. During the Summer months please apply a high factor sun lotion. If you are unsure, please contact us before arrival.

Camps are run in all weather with creative indoor learning provided as necessary.

For Mini Camps we ask that a parent or a guardian is present at the venue while the one hour-camp takes place.

Alternatively, for parents of older children, parents have the choice of dropping their child off and picking them up at the agreed time or they can stay and watch throughout the day if they wish.

Yes, single day bookings are available on our camps.

Park Sports partners provide match officials (referees and umpires) and all the equipment for League matches. There's nothing for you to worry about, except turning up.

On the football pitch, all referees are FA qualified. On the netball court, you'll always have a B or C qualified official.

Our LTA Youth programme is designed to introduce children as young as four to tennis. Fun, dynamic sessions will help kids get to grips with the basics of the game, improve their co-ordination and make some new friends along the way.

Any age is a great age to start playing tennis. It’s never too late to pick up a racket, learn some new skills and improve your fitness – parents, that includes you too!

If you’re looking to get your kid into competitive tennis, then the earlier they start the better. If they start later than 4 years of age there’s no reason why they still can’t go on to play competitively, or for fun of course!

Where do we start? Tennis can benefit your kids in so many ways, by providing physical, mental and social skills for life. As well as the obvious fitness training, your child will also:

• Find their passion and motivation
• Learn resilience through friendly competition
• Understand and practise emotional control (no frustrated racket smashes here)
• Develop respect, communication and teamwork
• Focus on personal best, not just winning
• Improve balance, agility and co-ordination
• Release endorphins and destress
• Improve focus and reaction times
• Meet new people and make friends

Whether a child is a beginner or a young pro, our coaches will help them become a confident, well-rounded individual, as well as a skilful player.

Tennis as a sport is relatively safe. Of course, there is always a small risk of tripping over or being hit by a ball, but overall the risk of serious injury is minimal. If your child is attending a Park Sports activity, our coaches will make sure they are playing in a safe environment, with the right equipment and to a level that suits their physical ability.

Play with friends – playing in a group is always much more fun. Why not find a few school friends to play with or sign your child up for one of our LTA Youth tennis courses?

Mix it up – Book a game together. Keep kids entertained with a variety of games and activities using different skills and equipment. Let them explore, try out new things and use their imagination.

Set a challenge – kids love a bit of competition, so set them a challenge to do on their own, in a team with friends or sign them up for a LTA Junior Tennis Tournament.

Absolutely anyone. Tennis is played by hundreds of thousands of people around Britain of all ages, backgrounds and abilities and we want you to join in on the action.

From kids starting their tennis journey to disability tennis, and even those who just want a fun way to stay fit and healthy – tennis is a sport for all and offers a wide range of physical, mental and social benefits that anyone can enjoy. We want you to bring your own style and character to the court and Play Your Way.

Whites are for Wimbledon and while we all hope we can get there some day, we want you to bring your unique style to the court - the more colour the better!

Wearing the right shoes is really important though – having the wrong ones can hurt your feet and cause injury. Wear a comfortable pair of trainers - these will stop you from slipping and getting foot and ankle injuries.

When it comes to tennis kit, you can play in whatever you feel most comfortable in. Just remember you will be active – think t-shirts, shorts, tracksuit bottoms, sweatshirts.

For a beginner’s tennis racket, you don’t need to spend a lot of money – just look for a racket with a large head size. A larger racket head - between 95-110 square inches - will make it easier for you to hit the ball when you’re starting out.

You can also test different grip sizes to find a racket that’s right for you. Grip sizes range from one to five and to find your correct size follow this step. When you wrap your hand around the handle, there should be a one centimetre gap (or the width of your little finger) between your thumb and first finger.

When it comes to tennis balls, adults play with the yellow pressurised balls you may have seen at Wimbledon and other big tennis tournaments.

However, here's a Top Tip from the LTA. For any beginner, use different coloured tennis balls which are slower, softer and lighter and therefore easier to hit – so you can have longer rallies and learn the sport. They come in red, orange or green (think traffic lights but with red the easiest to hit) and even some of the top pros use them when working on something new or coming back from injury.

Netball Leagues vary by venue and run in mini-seasons lasting around 8-12 weeks. You'll normally play every opponent twice in one season and play once a week.

If you are looking for regular netball at Lammas Park you can register your details on the Powerleague website. You will be put into a player pool and a team will be formed out of other individuals, or you will notified if any teams might need your help!

Each league has an event organiser, who'll will be your point of contact as the league progresses. Up to date League Fixtures, Results & Standings will be shared - so each week you can see who and when you are playing!

At Lammas Park your main contact will be Ricci Campbell:

T: 07917 677358
E: ricci.campbell@powerplay.co.uk

Padel is a sport for anyone and everyone. No matter your age or ability, everyone is welcome on our Padel courts. You don’t have to have played tennis – or any other sport before – just grab a racket, a doubles partner, and away you go!

There’s no dress code on the Padel court – it’s all about wearing what you feel most comfortable in. We’d suggest some kind of sports kit and a comfy pair of trainers are a good place to start.

However, there are specific padel trainers that can better suit the playing surface – if you fancy buying some yourself, we’d recommend talking to one of the Padel coaches.

Just like squash, balls can be played off the walls. However, if the ball hits the wall or fence before it hits the playing field, this counts as a fault and a player loses the point. Only once the ball bounces, may it hit the wall once or more before it goes over the net to the other player.

Serve

• The point starts with a serve which, like in tennis, must be hit to the opposite square.
• The serve is under-hand, with a first and second serve allowed
• If the ball hits the net and bounces in the box, it is a let.

Play

• The ball must bounce on the ground before touching any structure and must then be returned before the second bounce.
• Players can use their own windows to return the ball.
• Volleys are permitted.

Scoring

• Exactly the same as tennis.
• Six games are needed to win a set, and the player (s) that win two sets are awarded the match.
• Players will play a 7 point tie-breaker if the score reaches 6 games all.

Padel balls have less pressure in them, compared to tennis balls, so they rebound off the walls slower, which helps give you more time to hit your shots. Padel balls are available to purchase at our Lammas Park venue.

Padel is typically played as 'doubles' with the smaller court and the higher speed of the game making it difficult to cover the court when playing on your own. While there are a small number of courts in the UK designed for singles games, our Lammas Park court is best played in pairs.

Bikes can be locked in the designated bike racks at our venues, though you will need to bring your own lock. Bikes are NOT allowed on court.

• All our sports centres welcome well-behaved dogs on leads, and responsible dog owners.
• If your dog becomes noisy or disruptive you may be asked to leave the café area.
• Dogs are not permitted on court.

Smoking is not allowed by any of our customers at any of our sports venues, or anywhere on our premises.

Only food and refreshments purchased from our cafes can be consumed on the premises, except for baby food. You are welcome to use our benches and tables outside but ask that you dispose of any rubbish and leave the table clean afterwards.

Yes. We provide a safe and inclusive environment for everyone. If you have any concerns during your visit, please bring this to a staff member’s attention immediately. People not playing sports should respect players by minimising any noise they are making and must not distract the players. All players and visitors must adhere to our Customer Conduct Policy.

Yes. T-shirts must be worn at all times.

No. Only coaches who have a current Park Sports Coaching Agreement can coach at our venues. If you are found to be having a private lesson with a non-authorised coach, your coach will be asked to immediately leave the venue.

Use of tennis ball machines is only allowed at senior management’s discretion.

We have exclusive commercial partnerships in place with Powerleague and Top Bins. If you are found to be running a league without prior permission your court or pitch bookings will be immediately cancelled.

If you suffer an injury on our premises, it is your responsibility to report it to a member of staff immediately. We will not accept liability for any injuries incurred during play or visiting our sports hubs.

It is your responsibility to inform us of any relevant medical condition or disability when making your booking. Players must also notify us of any change or deterioration of any such medical condition or disability. We will keep this information confidential and handle such issues with discretion.

It is our policy to include all individuals within the scheduled programmes wherever possible, but we reserve the right to refuse the booking if we are unable to accommodate the requirements of any individual.

Yes, tennis rackets are available to purchase in in our sports retail shops at Chiswick and Lammas Park.

All racket stringing is done on fully calibrated electronic machines, by a fully qualified International Tournament level professional stringer.

Yes, we can restring your racket for you. We charge just £25 per racket when using your own strings.

The rule of thumb is to restring as many times each year as you average playing in one week. We recommend that you restring every six months as a minimum, to prevent tension loss.

Visual indicators that you need to restring your racket include grooves in the intersections of your strings.

Each league has an event organiser, who'll will be your point of contact as the league progresses. Up to date League Fixtures, Results & Standings will be shared - so each week you can see who your child is playing, when you are playing and who the top scorers are!

At Lammas Park your main contact will be John Cook:

T: 07703 102159
E: info@topbinsfiveaside.co.uk

Top Bins league games are played on the 3G football pitches. Suitable football boots (moulded stud, screw-in stud) or ‘turf’ boots (dimple studs) are recommended with NO metal studs allowed.